Privacy Policy

Last Updated: December 2024

1. Introduction

Ezonix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crypto payment gateway services and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information including:

  • Name and contact information (email, phone number)
  • Business information (company name, address, tax ID)
  • Payment and transaction information
  • Account credentials and authentication data
  • KYC/AML documentation as required by law

2.2 Technical Information

We automatically collect technical data including:

  • IP address and device information
  • Browser type and version
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our payment gateway services
  • Process transactions and payments
  • Comply with legal and regulatory requirements (KYC/AML)
  • Improve our services and develop new features
  • Send service-related communications
  • Detect and prevent fraud or abuse
  • Respond to customer support requests

4. Data Security

We implement industry-standard security measures including encryption, secure socket layer (SSL) technology, multi-signature wallets, cold storage for cryptocurrency assets, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers and business partners who assist in operations
  • Legal authorities when required by law or to protect rights
  • Regulatory bodies for compliance purposes
  • Business transfers in case of merger or acquisition (with notice)

We do not sell your personal information to third parties.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, contact us at privacy@ezonix.io

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@ezonix.io
Address: Ezonix Privacy Team